bOOKING pOLICY

Deposit

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Credit card details are requested to secure all bookings and updated accordingly if the date expires.

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Cancelation

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In the event you need to cancel or reschedule an appointment, please advise us at least 24 hours before the start of your appointment to avoid a penalty.  A 50% charge will be applied to the client's credit card on file in the event that our cancellation policy is not met.  The cancellation notice can be given either via email (bellenynailspa@gmail.com) or via Belle NY Nails Spa online booking system (if before the cancellation period).  This provides other clients with an opportunity to take your appointment should you no longer be free to keep yours

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Refund/Exchange

 

At Belle NY Nails Spa, we do everything in our power to have you looking and feeling your absolute best, inside and out! If For any reason your experience does not fit or meet your expectations, let us know and we will gladly offer corrections. If you require any type of correction, please notify us within 48 hours after your appointment. Due to the nature of our services, no refunds will be granted.

 

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No Show

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If an appointment is missed without cancelling or rescheduling, you will be charged for 100% of the full cost of the appointment to the credit card on file.

 

  At Belle NY Nails Spa, we strive to accommodate our clients to the best of our ability.  In order to do so, all client appointments are confirmed approximately 2 days prior to the appointment via text message, email or both depending on your profile preference.  Please ensure your contact details are correct and up to date, as a non-contactable client may result in the appointment being cancelled.